CUSTOMER CARE

While we have a great team working each day, we cant always guarantee that orders will go out the same day but here’s what we can guarantee! If you order during a business day, your order will go out no later than the next business day! If you need your order shipped quicker than what you see here, YOU MUST contact us. 

If an item is sold out, please EMAIL us the item and size that is sold out so that you will be notified if we restock the item. We are a small boutique with limited items available in our warehouse.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

406-390-4618

or send us an email to:

garnet.mountain.boutique@gmail.com

Thanks for submitting!

RETURNS

While we would love to be able to offer free return shipping, its just not feasible while trying to keep our clothing items lower and competitive as well as offering cheaper shipping at check out. We are always available during business hours to assist you in sizing needs so that you can keep the need to return/exchange to a minimum.

FAQ

Do you provide International delivery?

 

We currently offer US and Canada delivery only, AK, HI, and Canada will be charged additional shipping fees. 

I

How do I return an item?

 

Please click "Start a Return" at the bottom footer of our homepage. This will walk you through our return process. Once approved, an email is sent with a shipping label to the email on file from the order.

 

What is your returns policy?

 

All returns must be made within 25 days of your purchase. We do not honor returns if items have been worn, washed or are returned damaged. 

How do I track my order?

 

Email confirmations are sent throughout the entire process of your order. Once your order is packaged and fulfilled, the tracking number associated with your order will tell our system to email you with the information. You can click on the tracking number provided in the email along with the transit of your package.

 

What are your delivery options?

 

We ship orders from our warehouse Monday-Saturday. Your order will typically be shipped within 1-2 business days of the order placement. If you live within the city limits of Missoula, MT we offer free delivery! We do not offer express delivery, all items are shipped at a flat rate of $7.50 within the US. Additional rates will be added for AK and HI. International fees apply to Canada only, a max of 2 items per order on International orders.